Refund Policy for Splash Digital Marketing
Last Updated: [Date]
1. Refund Policy Overview
This Refund Policy applies to all services provided by Splash Digital Marketing. By engaging with our services, you agree to the terms outlined in this policy.
2. Eligibility for Refunds
Refunds may be granted under the following conditions:
- Service Non-Delivery: If we fail to deliver the agreed-upon services.
- Service Deficiency: If the provided services do not meet the quality standards agreed upon in the contract.
3. Refund Requests
To be eligible for a refund, you must:
- Submit a refund request within [number] days of the service delivery.
- Clearly state the reasons for the refund request.
- Provide any necessary documentation or evidence to support your claim.
4. Refund Process
Upon receiving a valid refund request, we will:
- Review the request and supporting documentation.
- Communicate with you regarding the status of your request.
- If approved, process the refund within [number] days.
5. Non-Refundable Items
Certain services may be marked as non-refundable. These will be clearly communicated to you before the engagement, and you will have the option to proceed or decline.
6. Payment Disputes
If you dispute a charge with your credit card issuer that, in our sole discretion, is a valid charge under the provisions of this Refund Policy, you agree to pay us an additional fee for the dispute resolution.
7. Contact Information
If you have questions or concerns about our Refund Policy, please contact us at [Your Contact Information].
8. Changes to this Refund Policy
We reserve the right to update or modify this Refund Policy at any time. The latest version will be posted on our website with the effective date.